Agent Resources

We collaborate with a select team of independent agencies who share our focus on supporting Northwest businesses. This page gives you the necessary support, quick contacts, and instructional tools required to efficiently manage your accounts and deliver prompt service.

General Inquires

For baseline questions or general guidance, reach out directly to our regional team via our main corporate line at 800-480-2942.

Billing

Get fast assistance with direct bill setup, payment schedules, and statement summaries. Contact our billing department at 1-877-385-9114 (Option 1) or email [email protected].

Claims

Report new losses or check claim statuses with our regional adjusters. Contact our 24-Hour Claim Service line at 800-480-2942 or email [email protected].

Agency Support

For quote routing concerns or policy changes, connect directly with your single dedicated underwriter or reach out via our contact form for seamless account management.

Customer Portal Registration

Make billing and account management simple for your clients. You can direct policyholders to our secure portal to set up their online account. Setting up an account is simple and takes just a few minutes. To complete the registration, your insureds will just need three pieces of information from their policy documents:

  • Policy Number
  • Policy Effective Date
  • Mailing Address Zip Code

Once registered, your clients can bypass the phone lines entirely to pay bills online, track real-time claim statuses, view auto ID cards, and access digital policy audits.

Register

Becoming an Agent

We are selectively building our agency network across the Pacific Northwest with relationship-driven collaborators who value local expertise. If your team is interested in gaining an appointment with a regional provider, we would love to start a dialogue.


To explore appointment opportunities and discuss your specific market position, reach out directly to our Sales & Marketing team by emailing Director Caroline Gates at [email protected].

Contact Us

Resources

Maximize your efficiency on our commercial platform with step-by-step digital onboarding walkthroughs. Use the following from our digital training library to master the application workflow.

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