Claims

We understand that a claim is the ultimate test of our promise to you. Our claims team is a dedicated resource focused on providing personalized, responsive service when you need it most. We help you stay focused on your business while our local advocates handle the rest, combining decades of experience with a deep understanding of the Northwest.

Ready for the Unexpected: We're by Your Side

When the unexpected happens, we’re ready. Our claims philosophy is built on teamwork and direct communication. By maintaining purposefully low claims counts per adjuster, each case receives the thorough, dedicated attention it deserves. Whether it’s an auto-physical damage claim or a complex casualty matter, our local experts are empowered to make decisions quickly and keep you informed every step of the way.

Report a Claim

Prepare Your Information

Before reporting, please have your policy number, incident date, and a brief description of the event ready to facilitate a smooth process.

Submit Your Claim

You can report a claim 24/7 by using our online submission portal below or by calling us directly at 800-480-2942.

What Happens Next?

Once submitted, your claim is entered into our system immediately. You can expect to be contacted by your dedicated claims professional within one business day to discuss the next steps.

Our Claims Difference

What sets the Berkley North Pacific (BNP) Claims team apart? It’s the value we bring by being an integral part of your team through every challenge.

Questions?

Need more information or additional help with an existing claim? We believe in conversational service. Reach out to us directly and our experienced team will provide the answers you need.

Contact Us

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