Our local and experienced claims professionals are readily available to assist you. We strive to provide the best service possible throughout the claims process.

Because our claims team has a proven record of outstanding customer service, you can be confident that any claim you file will be given the proper attention and care throughout the resolution process. We are committed to resolving your claim promptly and fairly through sound and ethical adjustment practices.

If you have a claim to report, call your independent agent or contact us directly.

 

  • During Business Hours
    (8am – 5pm MST)
    800-480-2942
  • 24-Hour Serious Claim Service
    866-287-5019
  • Glass Repair and Replacement Claims
    877-924-5277

Additionally, claims forms are readily available to assist you in the initial report of your claim.

 

Prior to Reporting

 

Please have the following information ready if available:

  • Policy Number
  • Names, contact phone number for all involved parties and witnesses
  • Date, location and time of loss
  • Any police, fire or other authorities involved or who responded

I Reported a Claim –
What Happens Next?

 

Please expect to be contacted by Berkley North Pacific within one business day to obtain some basic information regarding the incident.

During this first contact, your Claim Representative will also explain the claims handling process. In addition, you will receive a claim number associated with your report.