Our local and experienced claims professionals are readily available to assist you. We strive to provide the best service possible throughout the claims process.
Because our claims team has a proven record of outstanding customer service, you can be confident that any claim you file will be given the proper attention and care throughout the resolution process. We are committed to resolving your claim promptly and fairly through sound and ethical adjustment practices.
The quickest and easiest way to report a claim is via the BNP Online Customer Portal or call us directly at 800-480-2942
Not Registered for the portal? No problem. Register today with your:
- Policy Number
- Effective date of your policy
- Zip code of the policy mailing address
Prior to Reporting
Please have the following information ready if available:
- Policy Number
- Names, contact phone number for all involved parties and witnesses
- Date, location and time of loss
- Any police, fire or other authorities involved or who responded
I Reported a Claim –
What Happens Next?
Please expect to be contacted by Berkley North Pacific within one business day to obtain some basic information regarding the incident.
During this first contact, your Claim Representative will also explain the claims handling process. In addition, you will receive a claim number associated with your report.
Contact our Claims Department
Telephone 800-480-2942 Available 24-Hours a day
